You can track your order by logging into your My Account page and clicking the FedEx tracking number that appears under your active plan. We also send you an email each quarter just before your box ships that contains your tracking number.
If you are an international customer, please copy/paste the number that ends in -SE into this website for the most up-to-date information. (The shorter numerical code is only for use within the United States.)
If you have reason to believe that your order may have been lost in transit, please contact us and we’ll be happy to help you out with that.